(USA) Tire & Battery Technician - Automotive

Walmart•Macon, GA
•$19 - $27•Onsite

About The Position

As a Tire & Battery Center Technician, you will provide safe and efficient service in the department’s sales and service areas and work collaboratively with other associates to meet members’ expectations. The role includes servicing members, handling sales and transactions, maintaining equipment and inventory, following safety and compliance standards, and helping train and support team members. Technicians use digital tools and systems to make service and business decisions and are expected to model respectful, ethical, customer-focused behavior.

Requirements

  • Valid state-issued driver's license.
  • Must be 18 years of age or older.
  • Must successfully complete all job-required training and assessments within the prescribed time period if selected.

Nice To Haves

  • Experience in the auto service industry.
  • Retail experience.

Responsibilities

  • Collaborate with team members to fulfill sales and service requests, educate associates on tools, tasks, and resources, and mentor new technicians.
  • Provide safe, efficient customer service and demonstrate knowledge of tire and battery guidelines, service standards, equipment, TPMS, product specifications, and seasonality.
  • Use digital tools and systems to support sales, improve the service experience, respond to safety alerts, access product information, and complete training.
  • Communicate equipment, tools, and supply needs to the TBC Lead; track and monitor returns and special orders.
  • Operate cash registers and process transactions; help members make purchasing decisions and resolve issues and concerns.
  • Maintain accurate inventory and audit, safety, and compliance standards; report complaints, hazards, and problems with products, services, or work areas.
  • Complete paperwork, logs, and other required documentation; ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
  • Model high-quality member service and support the training, development, and mentoring of team members.
  • Follow company policies, procedures, ethics standards, and action plans; use the Open Door Policy.
  • Complete work assignments and priorities by collaborating with relevant stakeholders, meeting deadlines and expectations, communicating progress, and identifying improvement opportunities.
  • Promote respect, inclusion, teamwork, integrity, customer service, continuous improvement, and Walmart’s values.

Benefits

  • Competitive pay and performance-based bonus awards.
  • Medical, vision, and dental coverage.
  • 401(k), stock purchase, and company-paid life insurance.
  • Paid time off and/or paid personal time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Company-paid education through Live Better U, including programs from high school completion through bachelor's degrees, English Language Learning, and short-form certificates; tuition, books, and fees are paid.
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