(USA) Tire & Battery Technician - Automotive

Walmart • Friendswood, TX

1d • $19 - $27 • Onsite

About The Position

As a Tire and Battery Center Technician, you will provide safe and efficient service in the department’s sales and service areas and work collaboratively with associates to meet members’ expectations. The role involves supporting sales and service requests, maintaining equipment and inventory, processing transactions, following safety and compliance standards, and helping members with purchasing decisions and service concerns. Technicians use digital tools and systems to support sales, service, safety, product information, and training, and contribute to a respectful, supportive, team-oriented workplace.

Requirements

• Valid state-issued driver's license.
• Must be 18 years of age or older.
• Must successfully complete all job-required training and assessments within the prescribed time period if selected.

Nice To Haves

• Experience in the auto service industry.
• Retail experience.

Responsibilities

• Collaborate with team members to fulfill sales and service requests, educate associates on tools, tasks, and resources, and mentor new technicians.
• Demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operation, TPMS, product specifications, and seasonality.
• Use point-of-sale systems and phone and in-person selling techniques.
• Use handheld technology and digital systems to support sales, service experiences, associate engagement, and business decisions related to services, safety alerts, product information, product application, and training.
• Communicate equipment, tool, and supply needs to the TBC Lead; track and monitor returns and special orders.
• Operate cash registers and process transactions.
• Maintain accurate inventory, audit, safety, and compliance standards; complete paperwork, logs, and other required documentation.
• Report complaints, safety hazards, and problems involving products, services, or work areas.
• Ensure merchandise is packaged, labeled, and stored in accordance with company policies and procedures.
• Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
• Model high-quality member service, support training, and help develop, influence, and inspire team members.
• Follow company policies, procedures, ethics standards, and action plans; use the Open Door Policy and hold oneself and others accountable.
• Complete work assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; communicate progress; and recommend improvements.
• Promote inclusion, build trusting relationships, mentor others, act with integrity, serve customers and members, and pursue continuous improvement.

Benefits

• Medical, vision, and dental coverage.
• 401(k).
• Stock purchase plan.
• Company-paid life insurance.
• Paid time off, including PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
• Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U company-paid education benefit, including tuition, books, and fees for eligible programs.
• Performance-based bonus awards.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed