(USA) Tire & Battery Technician - Automotive

Walmart•Buford, GA

1d•$19 - $27•Onsite

About The Position

As a Tire and Battery Center Technician, you provide safe and efficient service in the department’s sales and service areas and help meet members’ expectations. You work collaboratively with associates to deliver customer service and maintain safe, efficient operations. The role involves tire and battery services, use of service equipment and digital tools, sales and transaction processing, inventory and compliance tasks, and supporting and mentoring team members.

Requirements

Valid state-issued driver's license.
Must be 18 years of age or older.
Must successfully complete all job-required trainings and assessments within the prescribed time period if selected.

Nice To Haves

Experience in the auto service industry.
Retail experience.

Responsibilities

Collaborate with team members to fulfill sales and service requests, educate associates on tools, tasks, and resources, and mentor new technicians.
Provide safe and efficient customer service using effective communication and interpersonal skills.
Apply knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality.
Use Point of Sale systems, phone and in-person selling techniques, and handheld technology and other digital systems to support sales, service, safety, and associate engagement.
Communicate equipment, tools, and supply needs to the TBC Lead; track and monitor returns and special orders.
Operate cash registers and process transactions.
Maintain the physical service area, accurate inventory, audit, safety, and compliance standards; report complaints, hazards, and product, service, or work-area problems.
Complete required paperwork, logs, and documentation, and ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
Promote a positive member experience and model high-quality service and products; support training and development of team members.
Follow company policies, procedures, ethics, and integrity standards, including use of the Open Door Policy.
Complete work assignments and priorities by using policies, data, and resources; collaborate with relevant stakeholders, communicate progress, and recommend improvements.
Help create an inclusive workplace, build trusting team relationships, communicate positively, mentor others, and recognize their contributions.
Act with integrity, accountability, humility, honesty, fairness, and transparency, and support the company’s stated goal of becoming a regenerative company.
Put customers and members first, make informed decisions, and consider how work affects the team and stakeholders.
Learn, adapt to change and feedback, use new technologies and skills, and drive continuous improvement.

Benefits

Competitive pay and performance-based bonus awards.
Medical, vision, and dental coverage.
401(k).
Stock purchase program.
Company-paid life insurance.
Paid time off, including PTO and/or PPTO for vacation, sick leave, holidays, or other purposes, subject to job classification and length of employment.
Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Company-paid education program for eligible full-time and part-time associates, covering tuition, books, and fees for programs ranging from high school completion to bachelor’s degrees, English Language Learning, and short-form certificates.