Time & Attendance Specialist

Premier Community Supports LLC • Medford, OR

3d • $23 - $25 • Onsite

About The Position

As a Time & Attendance Specialist, you will play a key role in supporting accurate timekeeping, billing, payroll, and compliance processes. Working closely with the Time & Attendance Administrator, Lead Billing Specialist, service managers, DSPs, and cross-functional teams, you will help ensure services are accurately documented, authorized hours are appropriately utilized, and billable services are submitted accurately and on time.

Requirements

• High school diploma or GED required
• Proficiency with Microsoft Office, particularly Excel and Outlook
• Strong attention to detail, organization, problem-solving, communication, and analytical skills.
• Ability to work independently, exercise sound judgment, manage competing priorities, and maintain confidentiality.
• Ability to work effectively with DSPs, Individuals, families/guardians, management teams, and community partners.
• Valid driver’s license and/or government-issued identification, as applicable to the role. If driving is required, must maintain an acceptable driving record and current automobile insurance.
• Successfully complete and maintain all required state and agency background checks, certifications, credentials, and training, including CPR/First Aid and other position-specific requirements.

Nice To Haves

• one year of billing, payroll, timekeeping, accounting, or related experience preferred
• experience with QuickBooks or timekeeping/payroll systems preferred

Responsibilities

• Partner with the Lead Billing Specialist to complete semi-monthly and as-needed billing for services provided.
• Reconcile billable hours worked against hours paid and identify discrepancies requiring correction.
• Collaborate with Case Management Entities, Community Developmental Disabilities Programs, and other community partners to support accurate and timely payment for services provided by Premier Community Supports.
• Research and resolve unbillable hours by identifying and correcting exceptions, eligibility issues, documentation concerns, and other billing discrepancies.
• Work directly with DSPs, Individuals, families/guardians, and management teams as needed to resolve billing-related issues.
• Conduct daily reviews of employee time and attendance records, including missed punches, punch anomalies, classification errors, and other timekeeping exceptions.
• Review attendance requests to verify compliance with authorized hours and ensure required meaningful progress notes and supporting documentation are included.
• Monitor time and attendance against authorized service hours to proactively identify over-clocking, underutilization, and opportunities to maximize appropriate billable hours.
• Identify recurring timekeeping and clocking issues and communicate trends and recommended corrective actions to county management teams.
• Support accurate and timely resolution of timekeeping discrepancies to minimize payroll and billing errors.
• Support service managers with billing-related questions, DSP accountability, timekeeping concerns, and recommendations for appropriate follow-up.
• Partner with DSPs and county management teams to resolve inaccurate or incomplete time-clocking activities and related issues.
• Collaborate with supervisors to correct timecard errors, monitor and manage overtime, and address DSP questions related to timekeeping and payroll systems.
• Identify opportunities to increase regular hours worked by existing DSPs and reduce unnecessary reliance on overtime while maintaining appropriate and consistent support for Individuals.
• Provide clear, timely communication and guidance to employees and managers regarding timekeeping expectations, processes, and system use.
• Monitor timekeeping and billing practices to identify inefficiencies between hours worked, clocked, authorized, and billed.
• Recommend and implement corrections or process improvements that increase billing accuracy, compliance, and operational efficiency.
• Perform additional duties, projects, and organizational initiatives as assigned to support Premier Community Supports' operational needs and mission.

Benefits

• Health, dental, vision benefits available with 75% of employee cost paid by Premier
• Accrue up to 80 hours of PTO (paid time off) per year
• 401K offered after 90 days of employment with up to 4% employer match
• Training and professional development opportunities
• A fulfilling role where your work truly makes a difference
• A collaborative team environment with supportive leadership and meaningful peer relationships

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED