Tile Installation Training & Development Manager
About The Position
As the Tile Installation Training & Development Manager, you will work directly with our Installation leadership team to build and lead Fox Marble’s next-generation apprenticeship and installer development program. This role is responsible for helping define and teach “The Fox Way” — our standard for world-class tile installation, jobsite professionalism, craftsmanship, safety, and customer experience. You will train entry-level apprentices, develop junior installers, and support experienced crews through hands-on instruction, curriculum development, field coaching, and continuous improvement initiatives. This role combines classroom education, field mentorship, installation expertise, and operational systems-building. You’ll partner closely with installation leadership, field teams, and vendor partners to ensure our installation practices remain best-in-class across materials, techniques, safety standards, and execution quality. This role reports to the Director of Installation and is located in Richmond, CA.
Requirements
- Deep expertise in tile installation.
- Pride in technical excellence, precision, and craftsmanship.
- Understanding of both traditional techniques and modern installation systems.
- Enjoy teaching others how to execute work the right way.
- Patience and a hands-on approach to teaching.
- Ability to develop apprentices and installers into highly skilled craftspeople.
- Natural ability to create structure, consistency, and repeatable processes.
- Belief that great craftsmanship comes from disciplined systems, strong training, and clear expectations.
- Thrive in environments where you can build, improve, and shape the future.
- Excited by the opportunity to help create one of the best tile installation training programs in the industry.
- Lead with humility, professionalism, and respect for the craft.
- Care deeply about teamwork, accountability, and helping others succeed.
- Passion for craftsmanship and an eye for detail, whether working with natural stone, engineered surfaces, or artisan tile.
- Team player who thrives in a collaborative environment.
- Eager to uphold the "Excellence from the Ground Up" standard that Fox Marble and Fireclay are known for.
Nice To Haves
- Ceramic Tile Installer certification (CTI).
Responsibilities
- Build a scalable training pipeline that develops the next generation of elite tile installers.
- Build structured onboarding and apprenticeship curriculum.
- Create skill matrices, certifications, and installation standards.
- Develop hands-on and classroom-based training programs.
- Support long-term career pathing and installer development.
- Create systems that improve retention, consistency, and craftsmanship quality.
- Help establish the operational and craftsmanship standards that define how Fox Marble crews install tile.
- Standardize installation techniques, processes, and jobsite expectations.
- Partner with field leaders to improve quality, efficiency, and professionalism.
- Create SOPs and training documentation across installation workflows.
- Reinforce cleanliness, organization, safety, and customer communication standards.
- Ensure every installer represents the Fox Marble brand with professionalism and pride.
- Partner with vendors and installation leadership to continuously improve materials, methods, and installation performance.
- Collaborate with manufacturers and product partners on installation best practices.
- Evaluate new products, tools, systems, and installation methodologies.
- Support R&D and field testing initiatives.
- Ensure teams are trained on evolving installation standards and materials.
- Help maintain Fox Marble’s reputation for exceptional installation quality.
- Help create a culture where safety, preparation, and professionalism are foundational to every project.
- Train crews on proper safety practices and jobsite protocols.
- Reinforce standards for working in occupied homes and customer environments.
- Promote accountability, preparedness, and operational discipline.
- Support field readiness through hands-on coaching and mentorship.
Benefits
- Discretionary bonus
- 4% 401(k) match
- PTO (non-exempt) or FTO (exempt)
- Comprehensive Health, Dental, and Vision insurance
- Paid Sick Time
- Parental Leave
- Teammate discounts on our beautiful products
- Other elements, stock options, and a discretionary bonus may be included in the total compensation package.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
