Neo4J SRE

American IT Systems•Austin, TX

5d•Onsite

About The Position

This role involves supporting developers in designing and managing graph schemas, installing and configuring TigerGraph clusters, and optimizing data loading pipelines. The position requires monitoring cluster performance, managing users and security, auditing query activity, and ensuring data governance. Responsibilities also include optimizing query performance, validating high availability setups, applying upgrades and patches, and handling node recovery. Collaboration with data engineers and platform teams for architecture and scaling is key, as is managing daily operations and providing root cause analysis for outages. The role also entails participating in the evaluation, design, and development of highly scalable distributed databases.

Requirements

Ability to thrive in a fast-paced, tight deadline delivery timeline

Responsibilities

Support developers in designing and handling graph schemas (vertices, edges, loading jobs)
Install and configure TigerGraph clusters
Optimize data loading pipelines (batch & streaming)
Monitor data skew and partition balance across cluster nodes
Create and handle users, roles, and privileges using TigerGraph's RBAC model
Audit query activity and ensure compliance with data governance policies
Monitor query performance, memory usage, disk I/O, analyze GSQL query plans and optimize long-running traversals
Validate HA setup and ensure zero data loss within recovery objectives
Apply TigerGraph version upgrades and security patches safely
Handle node recovery, rebalancing, and partition reallocation
Collaborate with data engineers and platform teams for architecture and scaling
Handle day-to-day operations and issues provide the detailed RCA for outages
Participate in new technology/extension/feature evaluation, design, and development of highly scalable distributed databases