(V1) Tier One IT Technician

Nashville Toyota North•Nashville, TN

21d•Onsite

About The Position

Nashville Toyota North is hiring a full-time Tier One IT Technician to keep our dealership running smoothly in Nashville, TN. This role is responsible for supporting dealership staff with software, hardware, and network needs, troubleshooting and resolving technical issues, and ensuring IT operations continue without interruption. The technician will handle various tasks including network switch issues, open lot Wi-Fi networks, POE security cameras, CAT 6 cabling, and coordinating with other IT teams. The position also involves clear communication, process improvement, and taking on additional IT projects as needed.

Requirements

Experience installing and maintaining open lot Wi-Fi networks
Experience with IP-networked security cameras and pulling and installing CAT 6 cabling
Experience with the installation of POE security cameras with server integration
Strong communication, interpersonal, and analytical skills
Ability and desire to provide excellent customer service to internal customers
Working knowledge of operating systems and applications
Ability to work independently, on-site, and in a dynamic environment

Nice To Haves

Automotive software experience is a plus.
A bachelor's degree in IT, engineering, computer science, or a related field is also a plus.

Responsibilities

Support dealership staff with software, hardware, and network needs.
Troubleshoot and resolve technical issues related to connectivity, devices, and applications.
Ensure current and future IT needs are addressed and operations continue without interruption.
Resolve network switch issues.
Manage open lot Wi-Fi networks.
Install POE security cameras.
Handle CAT 6 cabling installs.
Support IP-networked security cameras.
Coordinate with infrastructure, database, and development teams.
Clearly communicate plans, progress, and issues.
Actively contribute to ongoing process improvement.
Take on additional duties or special IT projects as needed.