About The Position

AT&T Global Public Sector is seeking a Tier 3 Network Engineer to support the 24x7 Network Operations Center (NOC) in providing Tier 3 network service and superior troubleshooting expertise. This role is crucial for supporting the intelligence community by providing, operating, and assuring critical voice, video, and collaboration services for a full spectrum of operations. The position requires a minimum of 5 days per week office presence at the customer's site in McLean, Virginia.

Requirements

  • Advanced networking qualifications including MPLS, BGP, OSPF, LAMBDA.
  • LAN/MAN/WAN/Optical specialization.
  • Utilization of common ticket systems (Remedy, ServiceNow) and common network management tools (HPOV, HPNA, Solarwinds, MNS, Netcool, etc).
  • Must have hands-on troubleshooting and fault isolation of IT business systems.
  • Must have a strong understanding of the OSI model and configuration of routing protocols such as EIGRP, OSPF, MPLS, BGP, LDP.
  • Candidate must have a total of 12 years of applicable experience.
  • Experience can be a combination of degree and work history: High School degree and 12 years of work history OR an Associate’s and 10 years, a Bachelor’s and 8 years, a Master’s and 6 years or a PhD and 4 years of work history.
  • TSSCI with poly clearance.

Nice To Haves

  • Preferred network certifications Cisco CCNA, CCNP, CCIE, Juniper JNCIA, JNCIS, or JNCIE, ITIL Foundations, and/or CISSP.

Responsibilities

  • Provide Tier 3 support to the Network Operations Center (NOC).
  • Supports an organization's local area network (LAN), wide area network (WAN), customer networks, Intranet and Internet and other data communications systems or a segment of a network system.
  • Monitor network to ensure network availability to all system users and perform necessary maintenance to support network availability.
  • Maintain network hardware and software.
  • Proactively identify risks in the network and develop a plan to mitigate them.
  • Supports numerous business requirements for telecommunications (e.g., LAN, MAN, WAN, Voice and Video).

Benefits

  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave beyond what state and local law require may be available but is unprotected
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
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