Tier II Technician (Network Engineer Level II) (Government)

AT&T•Chantilly, VA

5d•$89,200 - $194,788•Onsite

About The Position

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission. Our National Security Team supports the intelligence community, providing, operating, and assuring critical voice, video and collaboration services for the full spectrum of operations. AT&T has an opening for a Tier II Network Technician to support the customer’s computer data communications systems, in providing design specifications, testing and inspections for computer networks; plan and implementing upgrades; as well as, analyzing and organizing corresponding hardware and software combined solutions through network modeling. This position requires office presence a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. Work to be performed at government customer site in Springfield, VA. The Tier II network field technician will support the installation and maintenance of the client LAN/WAN devices.

Requirements

10 years of experience that can be a combination of work history and education. This equates to a Doctorate and 3 years, master’s and 4 years, bachelor’s and 6 years, associates and 8 years or HS diploma and 10 years.
Compliance with Department of Defense (DoD) 8140 Information Assurance Technical (IAT) Level 2.
Available to travel up to 20% of the time.
Valid driver’s license, acceptable driving record.
TS/SCI with polygraph clearance.

Responsibilities

Respond to and resolve incidents, demonstrate troubleshooting skills and communicate with the team.
Complete assigned tasks within Service Level Objectives/Agreements (SLOs/SLAs).
Draft and implement standard network change requests.
Provide support to Tier III network engineers for incident management and projects (site surveys, TEMS, coordinate and install new equipment).
Perform configuration management functions such as update topology drawings, ensure asset management records are accurate, and conduct inventory.
Coordinate network operations, maintenance, repairs, or upgrades.
Knowledge of CISCO/Juniper RMA process.
Layer 1 network experience (CAT5/6, SM/MM Fiber, Serial cables, SFP).
Layer 2 network experience (ability to configure/troubleshoot switches/routers, MAC addresses, VLANs, port security, applying thin and thick configs).
Layer 3 network experience (subnetting, familiar with protocols such as OSPF, BGP, HSRP, MPLS, LSP, GRE)
Configure and troubleshoot layer 2 switching (VLAN’s, Port Security, Thin Configs).
Perform IOS upgrades for Cisco, Juniper, Brocade and Foundry OS.
Experience with Visio.
Familiar with ServiceNow and Confluence.
May have up to 10% COMSEC responsibilities based on site and team needs.

Benefits

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Pro-rated when working less than 40 hrs/wk.
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T wireline phone