Tier II Low-Voltage Technician

GardaWorld•Richmond, VA

7d•Onsite

About The Position

ECAM, a GardaWorld company, is hiring a Tier II Low-Voltage Technician based in Richmond, Virginia. The technician designs, installs, services, tests, and maintains Mobile Surveillance Units (MSUs), CCTV, alarms, and related equipment. The role ensures MSUs and customer sites are operational, clean, and properly documented, and includes routine preventive maintenance, project coordination, site surveys, reporting, inventory management, client communication, and review of video footage when requested. The position requires driving and travel up to 75% of the time within the assigned territory. The schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m.; overtime may be offered.

Requirements

Authorized to work in the United States.
Able to pass an extensive screening process, including a background check and drug screening.
High school diploma or equivalent.
Valid driver’s license and ability to meet company driving requirements.
One year of hands-on experience installing CCTV or alarm systems.
Technical knowledge of CCTV, access control, and low-voltage electronics.
Basic understanding of electricity and job site safety practices.
Familiarity with Microsoft Office and Internet Explorer, and ability to learn new software quickly.
May need to obtain and maintain a valid state security license, depending on location.
Strong communication, problem-solving, and follow-up skills.
Ability to manage multiple tasks with minimal supervision.
Working knowledge of wire types, wire sizing, and common electrical standards.
Ability to use manual and electric hand tools while following safety practices.
Good understanding of LAN systems used in integrated security setups.
Ability to write basic reports, logs, and routine correspondence.
Self-motivated, reliable team player who can also work independently.
Comfortable working at heights and in physically active roles.
Able to lift up to 50 pounds, remain alert for long periods, and handle tools and equipment with dexterity.
Ability to drive and travel up to 75% of the time within the assigned territory.

Nice To Haves

Vocational or technical training.

Responsibilities

Ensure Mobile Surveillance Units (MSUs) and commercial sites under maintenance agreements are operational, clean, and accurately documented.
Perform weekly preventive maintenance.
Collaborate with operations teams to support timely, on-budget project completion.
Conduct site surveys in support of subcontractors, installers, project coordinators, engineering managers, and sales personnel.
Provide consistent communication and updates to branch staff.
Prepare and submit detailed daily activity reports.
Stay current on mobile surveillance systems and related technologies.
Manage and update MSU and job site inventory records.
Build and maintain strong, professional client relationships.
Keep Account Executives and branch personnel informed of issues or developments at customer sites.
Safely transport MSUs to, from, and between customer locations.
Review video footage upon request from operations or clients and notify operations of all review requests.