Tier Account Manager

MNPSterling Heights, MI
Onsite

About The Position

Our fast-growing, fastener manufacturing company is seeking a Tier Account Manager. This position will provide the successful candidate with the chance to apply their knowledge, learn new skills and work as a team. The ideal candidate for this role has a minimum of 5 years of experience in the automotive industry, with knowledge and experience with the automotive OEMs or Tier I customers. This position is located in Utica, Michigan.

Requirements

  • Bachelor's degree in business or engineering.
  • 5 or more years of sales experience and account management experience.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional/trade publications; establishing personal networks and participating in professional societies.
  • Decisive and confident with a strong sense of urgency and personal commitment
  • Excellent oral and written communication
  • Strong interpersonal skills – ability to work across functional groups
  • Compatible with the company core values
  • Proficient in Microsoft Office software – Word, Excel
  • Minimum of 5 years of experience in the automotive industry
  • Knowledge and experience with the automotive OEMs or Tier I customers.

Nice To Haves

  • Advanced degree in engineering or technical field preferred
  • Mechanical knowledge and experience in the fastener industry or related industries (e.g. heat treat, plating, cold forming)
  • OEM and/or Tier experience

Responsibilities

  • Forecast, develop and execute annual sales plan for assigned accounts for the purpose of increased revenue and profitability.
  • Responsible for the daily commercial sales relationships at assigned accounts – including but not limited to, pricing, margin enhancement, supply agreements, DSO, scrap agreements and other selling activities.
  • Must be able to engage customers across multiple functions.
  • Coordinates with assigned business development personnel to develop and close future program opportunities through coordinated and clear communications.
  • Engages application engineering when required to support current products, development of future products and programs at assigned accounts.
  • Determines strategic customer accounts with the focus on increasing sales of strategic products.
  • Coordinates with quotation team to provide accurate and timely quotations to customers.
  • Utilizes and works closely with Sales Coordinators and Customer Service Representatives to support customers and operations.
  • Utilizes assigned Quality Department personnel to liaison between customer and operations to resolve quality issues.
  • Acts as a liaison between manufacturing operations and customer locations in support of world class delivery and quality.
  • Manages and works with Finance to act as point person for payment issues and resolution.
  • Must be proficient in the use of sales tools to support sales activities – maintain calendar, timely submittal of expenses, key account plans maintenance, quotation tools, etc.
  • Collects market and competitor information to assist sales management and marketing in strategic planning for the purpose of targeting markets, platforms, specific applications, etc. for growth.
  • Must have clear understanding of accounts through continual review of sales reports, budgets, expenses, opportunities, receivables to ensure revenue and profitability.
  • Other duties as assigned.
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