Tier 3 System Administrator – TS/SCI with Polygraph

General Dynamics Information Technology • Aurora, CO

5d • Onsite

About The Position

General Dynamics Information Technology (GDIT) is seeking a Linux/Microsoft Systems Administrator to join our team in support of a Federal Intelligence Agency contract. In addition to receiving a competitive salary and generous health and personal benefits, the Systems Administrator will enhance their skill set among a talented and technically accomplished group of colleagues. Primary responsibilities include providing Tier II support of maintaining multiple large Enterprise environment. The supporting infrastructure includes multiple Microsoft based networks spanning multiple security enclaves within a hybrid (Windows & RHEL) environment.

Requirements

• 5+ years of related systems administration experience
• TS/SCI with Polygraph is required.
• Candidate must possess an appropriate and current DoD Information Assurance (IA) Certification to be considered for employment; either valid CompTIA Security+ CE, Systems Security Certified Practitioner (SSCP) or Cisco Certified Network Associate (CCNA)-Security.
• CompTIA Security+ CE Certification is the preferred certification.
• In addition, candidate must attain the required DoD 8570 Computing Environment (CE) Training within six (6) months of Hire Date.
• Successful candidates are expected to have related experience and knowledge/understanding of:
• Active Directory Administration
• DNS, DHCP, DFS, LDAP
• Windows 10, Server 2012, Server 2016, Application Troubleshooting such as Outlook, Excel, Word, JAVA, Internet Explorer
• Linux Operating system
• Understanding of ServiceNow, NETS or other ticketing process
• ITIL v3 or higher
• US Citizenship Required: Yes

Nice To Haves

• Microsoft System Center Configuration Manager
• PowerShell
• Virtualization Environments (VMware, Citrix)
• Profile management utilizing the VMware User Experience Management (UEM) toolset
• Microsoft Exchange
• Telephone/Video support
• Networking
• Familiarity with site specific customer and mission

Responsibilities

• System Administrative Advisory duties to include management of Windows and Linux workstations on EVDI and physical
• Troubleshooting application functionality, crash and performance
• Investigate user performance and work with external teams to improve user experience.
• Assist customers with Tier 2 incident resolution for Linux and windows applications.
• Provide remote end user desktop support.
• Identifies, analyzes, and resolves system incidents with both short-term workarounds and long-term solutions.
• Responds to escalated service desk/team requests.
• Communicate effectively (in oral and written form) with a variety of individuals; work well within small and large team environments.
• Willingness to provide initial triage, response, and notifications for incidents.
• Participates in special projects as required.

Benefits

• comprehensive benefits and wellness packages
• 401K with company match
• competitive pay and paid time off
• full flex work weeks where possible
• a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
• short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees