Tier 3 System Administrator – TS/SCI with Polygraph

General Dynamics Information Technology • Aurora, CO

1d • Onsite

About The Position

General Dynamics Information Technology (GDIT) is seeking a Linux/Microsoft Systems Administrator to join their team in support of a Federal Intelligence Agency contract. The Systems Administrator will enhance their skill set among a talented and technically accomplished group of colleagues. Primary responsibilities include providing Tier II support of maintaining multiple large Enterprise environments. The supporting infrastructure includes multiple Microsoft based networks spanning multiple security enclaves within a hybrid (Windows & RHEL) environment.

Requirements

• 5+ years of related systems administration experience
• TS/SCI with Polygraph is required.
• Candidate must possess an appropriate and current DoD Information Assurance (IA) Certification to be considered for employment; either valid CompTIA Security+ CE, Systems Security Certified Practitioner (SSCP) or Cisco Certified Network Associate (CCNA)-Security.
• In addition, candidate must attain the required DoD 8570 Computing Environment (CE) Training within six (6) months of Hire Date.
• Active Directory Administration
• DNS, DHCP, DFS, LDAP
• Windows 10, Server 2012, Server 2016
• Application Troubleshooting such as Outlook, Excel, Word, JAVA, Internet Explorer
• Linux Operating system
• Understanding of ServiceNow, NETS or other ticketing process
• ITIL v3 or higher

Nice To Haves

• Microsoft System Center Configuration Manager
• PowerShell
• Virtualization Environments (VMware, Citrix)
• Profile management utilizing the VMware User Experience Management (UEM) toolset
• Microsoft Exchange
• Telephone/Video support
• Networking
• Familiarity with site specific customer and mission

Responsibilities

• System Administrative Advisory duties to include management of Windows and Linux workstations on EVDI and physical
• Troubleshooting application functionality, crash and performance
• Investigate user performance and work with external teams to improve user experience.
• Assist customers with Tier 2 incident resolution for Linux and windows applications.
• Provide remote end user desktop support.
• Identifies, analyzes, and resolves system incidents with both short-term workarounds and long-term solutions.
• Responds to escalated service desk/team requests.
• Communicate effectively (in oral and written form) with a variety of individuals; work well within small and large team environments.
• Willingness to provide initial triage, response, and notifications for incidents.
• Participates in special projects as required.

Benefits

• Generous health and personal benefits
• 401K with company match
• Variety of medical plan options, some with Health Savings Accounts
• Dental plan options
• Vision plan
• Full flex work weeks where possible
• Variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
• Short and long-term disability benefits
• Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level