Tier 2 / Systems Administrator - ONSITE - Active Top Secret required
About The Position
GDIT is hiring a Tier 2 System Administrator to provide technical support for a customer’s mission. The role involves identifying, troubleshooting, and resolving issues in a timely manner; documenting solutions, processes, and known issues; and collaborating with engineers or external entities to resolve advanced issues. After-hours or on-call support may be required. This is an onsite position in Washington, DC, requiring an active Top Secret clearance, SCI eligibility, U.S. citizenship, and DoD 8140 IAT II compliance. The position calls for at least three years of experience in IT support or system administration, familiarity with enterprise-level troubleshooting tools and technologies, and the ability to solve problems with attention to detail and minimal supervision. A bachelor’s degree in a related field is listed, with experience potentially substituting for education. The position is scheduled for 40 hours per week, with less than 10% travel required.
Requirements
- Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, or a related field; experience may substitute for education.
- At least 3 years of experience in IT support or system administration roles.
- Familiarity with enterprise-level troubleshooting tools and technologies.
- Problem-solving mindset, strong attention to detail, and ability to work under minimal supervision.
- Excellent verbal and written communication skills.
- Must currently possess a Top Secret clearance and be SCI eligible.
- U.S. citizenship required.
- Must be DoD 8140 IAT II compliant.
- Onsite work in Washington, DC.
Responsibilities
- Provide technical support by identifying, troubleshooting, and resolving issues in a timely manner.
- Document solutions, processes, and known issues to support efficient troubleshooting.
- Collaborate with engineers or external entities to resolve advanced issues.
- Participate in after-hours or on-call support as required.
Benefits
- Comprehensive benefits and wellness packages.
- 401(k) with company match.
- Competitive pay and paid time off.
- Medical plan options, including options with Health Savings Accounts.
- Dental and vision plan options.
- Full-flex work weeks where possible.
- Paid vacation, sick, personal, holiday, parental, military, bereavement, and jury duty leave.
- Short- and long-term disability benefits, life insurance, and other insurance offerings.
- Career growth tools and internal mobility support.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
