Tier 2 SOC Analyst

CGI•Knoxville, TN

1d•Hybrid

About The Position

CGI Federal is expanding its Security Operations Center (SOC) capabilities in Knoxville, TN. As cyber threats become more advanced, our analysts play a critical role in protecting federal systems and sensitive information. This opportunity is ideal for early-career to mid-level cybersecurity professionals seeking hands-on SOC experience, access to modern detection and response technologies, and a clear pathway to specializations such as threat intelligence, incident response, automation, and cloud security. Candidates will join a collaborative, mission-focused environment supported by experienced analysts and operational playbooks to ensure consistent service delivery. This position is located in our Knoxville, TN office; however, a hybrid working model is acceptable. This role requires shift work, operating on 12-hour shifts on the Panama 2-2-3 Rotation: Teams work 2 days, off 2 days, work 3 days, off 2 days, work 2 days, off 3 days.

Requirements

A strong background in cybersecurity, information security, or information technology.
2-5 years SOC monitoring, incident response or threat analysis
Understanding of network fundamentals, Windows/Linux systems and security tools
Familiarity with SIEM, EDR/XDR or cloud security monitoring tools.
Deep understanding of network protocols, operating systems (Windows/Linux), malware behavior, and common attack tactics (TTPs)
Excellent verbal and written communication skills.
Ability to remain calm and effective in a fast-paced, team-oriented environment.
Demonstrated analytical and problem-solving skills.
US Citizenship, with eligibility to obtain a public trust clearance.

Nice To Haves

Proficiency at least one security tool query language (SPL, KQL, XQL)
Proficiency in at least one programing language, such as Python or JavaScript.
Technical Knowledge: Deep understanding of network protocols, operating systems (Windows/Linux), malware behavior, and common attack tactics (TTPs).
Certifications such as GCIH, ECIH, or CySA+.

Responsibilities

Monitor and triage security events using playbooks, SIEM tools, and case management systems.
Respond to alerts, escalations, identify false positives, and escalate incidents for deeper analysis and resolution.
Collaborate with senior analysts and subject matter experts to resolve incidents and enhance detection capabilities.
Contribute to the creation and continuous improvement of security runbooks and operational procedures.
Support monthly reporting and contribute to threat and trend analysis.
Stay current with emerging threats and participate in team training initiatives to expand your technical skills.
Gain hands-on experience across a range of security technologies including Splunk, Microsoft Sentinel, Defender, CrowdStrike, Red Hat, AWS and Azure security services, and SOAR platforms.