Tier I SOC Analyst

CGIKnoxville, TN
Hybrid

About The Position

CGI Federal is expanding its Security Operations Center (SOC) capabilities in Knoxville, TN. As cyber threats become more advanced, our analysts play a critical role in protecting federal systems and sensitive information. This role is ideal for someone early in their cybersecurity journey who is looking to build hands-on skills and progress into more specialized areas whether in threat intelligence, automation, incident response or cloud security. You will gain broad exposure to tools, technologies and real-world incidents, with support from experienced analysts and clear pathways to grow your career in cyber. This position is located in our Knoxville, TN office; however, a hybrid working model is acceptable.

Requirements

  • Exposure to cybersecurity, information security, or information technology.
  • Understanding of network fundamentals, Windows/Linux systems and security tools
  • Excellent verbal and written communication skills.
  • Ability to remain calm and effective in a fast-paced, team-oriented environment.
  • Demonstrated analytical and problem-solving skills.
  • US Citizenship, with eligibility to obtain a public trust clearance.
  • BA/BS or equivalent IT industry experience (2+ years)

Nice To Haves

  • Experience or exposure to SOC monitoring, incident response or threat analysis.
  • Exposure or experience with one or more programming languages, such as python, JavaScript
  • Security certifications such as Security+, CySA+, SC-200

Responsibilities

  • Monitor and triage security events using playbooks, SIEM tools, and case management systems.
  • Respond to alerts, identify false positives, and escalate incidents for deeper analysis and resolution.
  • Collaborate with senior analysts and subject matter experts to resolve incidents and enhance detection capabilities.
  • Incident Documentation: Logging detailed findings of investigations in a ticketing system for tracking and reporting.
  • Escalation: Escalating valid, complex, or high-severity security incidents to Tier 2 analysts.
  • Gathering context on alerts (e.g., threat intelligence, user information, endpoint data) to aid in analysis.
  • Security Tool Operation: Navigating tools like EDR (Endpoint Detection and Response), SIEM (Security Information and Event Management), and firewalls

Benefits

  • Competitive compensation
  • Comprehensive insurance options
  • Matching contributions through the 401(k) plan and the share purchase plan
  • Paid time off for vacation, holidays, and sick time
  • Paid parental leave
  • Learning opportunities and tuition assistance
  • Wellness and Well-being programs
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