Tier 1 Data Center Technician (Active Secret Clearance Required)

Seneca Holdings•Lakewood, CO

8h•$50,000 - $65,000•Onsite

About The Position

Clear Creek Federal, part of the Seneca Nation Group portfolio, is seeking a Tier 1 Data Center Technician to support a federal client in Lakewood, Colorado. This is an onsite, essential-service position supporting a Federal Government agency’s server environment. The role is scheduled for night shifts from 6:00 PM to 6:30 AM on Thursday, Friday, Saturday, and every other Wednesday. The technician monitors and maintains server availability and reliability, communicates system status to stakeholders, and works with Systems Administrators to troubleshoot and document server maintenance activity. Duties also include rebooting physical and virtual servers, testing connectivity, opening problem outages, escalating complex issues, maintaining site security protocols, observing data center conditions, and assisting with equipment and cabling work. The projected compensation range is $50,000–$65,000 USD. The company describes a comprehensive benefits package for eligible full-time employees, along with flexible work-life balance, professional development, and performance and recognition programs.

Requirements

A degree in IT or 1–3 years of experience supporting enterprise infrastructure, data centers, or similar help desk work.
Ability to work the required shifts.
Experience using IT Service Management (ITSM) tools or ticketing systems, including ServiceNow.
Knowledge of Microsoft 365 applications such as Outlook, SharePoint, Word, and Excel.
Ability to perform quality work within deadlines, with or without direct supervision.
Strong attention to detail.
Professional interaction with employees, customers, and suppliers.
Effective teamwork and collaboration skills.
Ability to work independently while communicating and coordinating with other employees and organizations.
Willingness and ability to learn and adapt to new technologies, processes, and a changing environment.
Active Secret clearance (stated in the job title).

Nice To Haves

Knowledge of VMware vSphere.

Responsibilities

Monitor and maintain the server environment to ensure the availability and reliability of critical systems.
Communicate system status updates to stakeholders and collaborate on issue resolution.
Work closely with Systems Administrators to troubleshoot server problems and document changes, issues, and problems related to server maintenance.
Perform physical server reboots and use the VMware vSphere client for virtual server reboots.
Manually ping and test servers and open problem outages to resolve server-related issues.
Escalate complex issues to Enterprise Level 2 Operations Engineers for further investigation.
Apply standard and non-standard operating rules, procedures, and diagnostic techniques to resolve standard operating problems.
Escort and monitor uncleared workers onsite to maintain security protocols.
Observe data center conditions and respond to situational issues, including setting up emergency cooling fans when necessary.
Move data center equipment within the data center and assist with device and cable installation and removal.