Ticketing Account Manager, Platinum (USOPF) - LA28 Olympic & Paralympic Games
About The Position
On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion and culture. On Location provides unrivaled access for corporate clients and fans looking for official, immersive experiences at marquee events, including the Olympic and Paralympic Games, FIFA World Cup 2026, Super Bowl, NCAA Final Four, and more. An official partner and/or service provider to over 150 iconic rights holders, such as the IOC (the Milano Cortina 2026 and Los Angeles 2028 Olympic Games), FIFA, NFL, NCAA, UFC, WWE, and PGA of America, the company also owns and operates a number of its own unique experiences. On Location is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company. TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world’s premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world’s premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality.
Requirements
- Minimum 5 years of experience in ticketing for the Olympic & Paralympic Games and other global sporting events with official hospitality providers
- Minimum 5 years of experience with event ticketing systems and databases
- Excellent computer skills with high proficiency in Microsoft Office suite, in particular advanced capability in Excel
- Proficiency in project management applications
- Strong customer service ethic
- Strong organizational and time management skills, with ability to multi-task and manage concurrent priorities
- Fluent in English
- Excellent interpersonal skills – written and verbal
- Ability to work collaboratively within a team
Nice To Haves
- Other languages
- Proficiency in Airtable and Omni
Responsibilities
- Provide first in class ticketing support to assigned premium clients during pre-Games, seat assignment, delivery and on-site phases
- Allocate hospitality inventory to support sales proposals, observing the latest applicable sales rules
- Collaborate with the wider Ticketing, Business Development, Product, Commercial Strategy and Sales teams to maximise sales and achieve revenue targets
- Assist in the specification of internal ticket systems for the efficient and accurate allocation and tracking of tickets
- Ensure that pricing and schedule information is kept up to date and that relevant teams are informed of changes that could impact operations and itineraries
- Produce reports and maintain integrity of databases and manifests, as required
- Facilitate the delivery of digital tickets to clients through the designated official systems and tools
- Train and support additional junior staff, as required
- Provide training to client personnel on ticketing systems where necessary
- Be proactive in identifying areas where support can be provided and processes might be improved
- Demonstrate alignment with TKO values in the performance of all responsibilities
- Other ticketing duties, as necessary to support On Location’s successful delivery of the Olympic & Paralympic Games projects
Benefits
- health care
- retirement
- vacation
- other paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
