Ticket Writer BetMGM Sportsbook - Beau Rivage

MGM Resorts International • Folsom, CA

2d • Onsite

About The Position

As a part-time Ticket Writer with BetMGM, you will be at the heart of the action—helping guests place wagers on races and sporting events from around the globe. With your friendly personality and attentive service, you will create a welcoming environment that makes every interaction memorable. By listening to each guest’s needs and delivering service with care and accuracy, you’ll set the stage for unforgettable WOW moments that extend well beyond their time with us.

Requirements

• Holds a high school diploma or GED
• Confidently navigates the Sportsbook app or quickly learns new tech tools with ease
• Comfortable writing and processing Sportsbook tickets with accuracy and attention to detail
• Manages cash with precision and confidence, showcasing strong cash-handling skills
• Stays cool under pressure, easily shifting gears in a fast-paced, ever-changing environment

Responsibilities

• Write, verify, and make payments on tickets for race and sports wagers in accordance with department policy & procedures, and ensure compliance with applicable jurisdictional gaming statutes and regulations
• Maintain a cash bank for your shift, responsible for accepting payment and making correct change when necessary
• Stock Race & Sports book Writer/Cashier's stations with adequate supplies; keep all stations neat and clean
• Make payments on winning tickets in an accurate and timely manner; verify tickets and payoffs
• Explain wagering rules, including betting lines and odds, and procedures to guests
• Notify management of escalated or prevalent guest issues/concerns and any apparent suspicious activity

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Free meals in our employee dining room
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED