Senior Manager BetMGM Race & Sportsbook - Beau Rivage

MGM Resorts International • Folsom, CA

22h • Onsite

About The Position

Lead the action at one of the Gulf Coast's premier sports betting destinations as the Senior Manager at BetMGM Sportsbook at Beau Rivage Resort & Casino. In this strategic leadership role, you will oversee the daily operations of the Race & Sportsbook while driving operational excellence, financial performance, regulatory compliance, and an elevated guest experience. From leading a high-performing team to implementing innovative strategies that enhance the business, you will create an engaging environment where guests enjoy exceptional service and unforgettable game-day experiences.

Requirements

• Holds a Bachelor's Degree in a related field or equivalent experience
• Demonstrates 2+ years of Race & Sportsbook experience
• Possesses a strong understanding of sportsbook operations, gaming regulations, and Title 31 compliance
• Thrives in a fast-paced, high-volume gaming environment where priorities shift quickly

Responsibilities

• Foster a welcoming, energetic atmosphere that delivers exceptional guest service and an outstanding sportsbook experience
• Approve high-limit transactions and issue complimentary amenities in accordance with established guidelines
• Manage departmental budgets, labor, and operating expenses to achieve financial and operational goals
• Analyze business metrics, identify trends, prepare forecasts, and provide operational insights to senior leadership
• Resolve guest concerns professionally while building strong relationships with guests and delivering personalized service
• Monitor gaming activity and promptly report suspicious transactions or unusual activity in accordance with regulatory requirements
• Partner with leadership to develop and execute strategic initiatives, new products, technology enhancements, and guest service improvements
• Represent the department during media appearances, public relations events, and promotional activities as needed
• Oversee hiring, onboarding, performance management, coaching, recognition, disciplinary actions, and succession planning
• Develop, implement, and ensure compliance with departmental policies, procedures, and operational standards

Benefits

• 10% annual bonus
• relocation assistance
• Professional and personal development through programs and networking opportunities
• volunteer opportunities in the community
• Access to company hotel, food and beverage, retail, and entertainment discounts
• discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Health & compensation protection

What This Job Offers

• Job Type: Full-time
• Career Level: Senior