Ticket Writer - PT
About The Position
This role is responsible for providing prompt, courteous, accurate, and exceptional service to guests. The Ticket Writer will accept bets and write tickets for all sporting events using a sports computer system, and will also receive sport tickets from guests and pay winning tickets and vouchers. The position requires maintaining and balancing a till, processing accurate transactions, and understanding all terms and conditions pertaining to sports wagering, including lines and odds. Additionally, the role involves completing all requisite Company, Federal, State, Tax, and/or gaming regulation records and forms, maintaining confidentiality, and performing duties in accordance with established policies and procedures. Other duties as assigned.
Requirements
- High School diploma or GED required
- Must be at least 18 years of age
- Must be proficient with Microsoft Office software
- Must possess good math skills
- Able to obtain regulatory credentials from the Iowa Gaming Board
- Must be able to work weekends, holidays and nights as needed
Nice To Haves
- Two years of supervisory experience preferred
- Prior cash handling experience referred
- Ability to operate the Sportsbook tracking system and Title 31 software system are preferred.
- Strong background and in-depth knowledge of the gaming industry and betting process preferred.
- Six (6) months of prior experience in race and sports wagering preferred
Responsibilities
- Provide prompt, courteous, accurate and overall exceptional service to guests.
- Accepts bets and writes tickets for all sporting events from guests in a professional and courteous manner, utilizing a sports computer system.
- Receives sport tickets from guests and pays guests wo present winning tickets and vouchers utilizing a sports computer system.
- Maintains and balances a till for use in issuing and redeeming tickets and vouchers, including following void procedures and cash handling procedures.
- Process and maintain accurate transaction and reconciliations.
- Must know all terms and conditions pertaining to sports wagering.
- Must be fully aware of all lines and odds in the new Sportsbook.
- Accurately and thoroughly complete all requisite Company, Federal, State, Tax and/or gaming regulation records and forms.
- Maintain confidentiality of privileged information obtained because of normal working procedures.
- Perform all duties in accordance with established Company, departmental, and regulatory policies, and procedures.
- Other duties as assigned.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
