Part-Time Ticket Taker

Naval Academy Athletic Association • Annapolis, MD

9h • Onsite

About The Position

This role is a dual-function position responsible for both the secure entry of fans via digital scanning and the processing of on-site ticket purchases. You will work in a fast-paced environment, ensuring every guest has a seamless experience from the parking lot to their seat.

Requirements

• Must be 14 of years or older with a valid work permit
• Comfortable using handheld scanning devices, tablets, and basic computer skills.
• Ability to communicate clearly and professionally under pressure.
• Must be eligible to work in the United States of America, without sponsorship.
• Must be eligible to work on a military installation, including a willingness to submit to a background screen.
• Ability to stand for extended periods (4–6 hours) and work in various weather conditions (outdoor stadiums).
• Strong basic math skills for transaction balancing.

Nice To Haves

• Previous experience in retail, hospitality, or event operations, preferred

Responsibilities

• Process walk-up ticket sales using Paciolan, handling both credit card and cash transactions accurately.
• Efficiently scan digital at entry gates using mobile scanning devices.
• Greet fans with a smile, provide directions to seating sections or amenities, and resolve basic ticketing issues with a "fan-first" attitude.
• Monitor gate entries to ensure all guests have valid tickets.
• Assist fans with mobile ticketing troubleshooting, such as app logins or brightness/connectivity issues.
• Performs other duties as assigned

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees