Venue Ticket Taker/ Usher

Live Nation Entertainment • West Hollywood, CA

1d • Onsite

About The Position

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. Recognized for seven years as a Great Place to Work® and named one of Fortune’s World’s Most Admired Companies, Live Nation Entertainment is seeking an Usher/Greeter/Ticket Taker. In this role, you will help ensure safety, maintain venue cleanliness, and engage with guests to assist with their needs before, during, and after shows.

Requirements

• Excellent verbal, written and interpersonal communication skills
• Acute sense of judgment, tact and diplomacy

Nice To Haves

• High School Diploma or equivalent
• At least 1+ year in a guest service role

Responsibilities

• Greet guests
• Scan guest tickets upon entry to the venue
• Answer guest questions
• Assist guests with locating their seats
• Examine tickets for entry to various seat levels around the venue during the event
• Assist with keeping the venue safe, clean and presentable to the guest
• Resolve guest complaints or problems
• Examine tickets or passes to verify authenticity
• Provide assistance to with guests with special needs, such as helping with seat accommodations
• Participate in venue recycling efforts before, during and after the show
• Guide guests to exits or provide other instructions or assistance in case of emergency
• Assist in verifying staff credentials to generally restricted areas
• Participate in the venue’s sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts
• Partner with fellow band members at the end of show to close the venue- this may include collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricade, Etc.
• Assist patrons by giving directions places inside or outside the venue
• Ensure guests are safely enjoying the show
• Additional tasks as requested by management

Benefits

• Generous vacation
• Healthcare benefits
• Retirement benefits
• Student loan repayment
• Tuition reimbursement
• Six months of paid caregiver leave for new parents including fostering
• Perks like Roadie Babies helping new parents care for their babies on work trips
• Access to free live events through our exclusive employee ticketing program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed