Ticket Specialist

Legends Global•Wichita, KS

23h•Onsite

About The Position

Assist guests with ticket purchases over the phone and in person. This role involves answering questions about events, processing payments, distributing tickets, and maintaining accurate records. The position requires flexibility in working hours, including nights, weekends, and holidays, and the ability to work across multiple Legends Global venues in Wichita and Andover. A background and credit check is required.

Requirements

High School Diploma or GED.
Positive attitude and neat appearance.
Excellent interpersonal communication skills
Exceptional problem solving and conflict resolution skills.
Handle transactions with great responsibility.
Follow directions and effectively perform tasks as instructed.
Ability to work flexible hours, primary hours are for events to include nights, weekends and holidays.
Must be able to pass a background/credit check.
Position requires the ability to work at all Legends Global venues in Wichita and Andover.
Ability to operate a two-way radio and speak clearly.
Specific vision abilities required by this job include close vision.
Requires occasional fast-paced interaction with large groups of people.

Nice To Haves

Box Office or Guest Service background (18+ months preferred)

Responsibilities

Answer questions related to price, seating, and event information with courtesy and efficiency.
Accept payment form agreed upon and distribute tickets properly.
Keep accurate daily balance sheet for payments received and tickets sold.
Fulfill ticket requests at will-call window according to procedures.
Open and close ticket window as required.
Regular attendance is an essential job function.
Complete basic computer functions within ticketing software.
Organize and correctly input customer data.
Utilize proper phone etiquette with guests.
Work independently and as part of a team with little or no supervision.
Speak and understand English.
Perform other related duties as assigned.