Arena - Ticket Service Representative (FWS/NFWS)

Grand Canyon University•Phoenix, AZ

6d•Onsite

About The Position

The purpose of this position is to provide customer service for the Arena regarding ticket sales and Box Office concerns. This role involves selling tickets through the Box Office Ticketing System, providing strong customer support at the in-person window for general information and ticket sales, and performing general office duties such as mailing materials, stocking supplies, photocopying, and data entry. Other duties may be assigned as needed.

Requirements

Positive, friendly, and outgoing personality.
Punctual and customer service oriented.
Microsoft Office experience.
Have a passion for helping others, and able to keep a positive attitude through adversity.
Work flexible hours including evenings, weekends, and holidays.
Enrolled at GCU as a full-time student in a Bachelor’s program or Master’s program.
Retain a 2.0 GPA as a Bachelor level student or a 3.0 GPA as a Master level student.
Maintain good financial and academic (SAP) standing with the University.

Nice To Haves

Box Office and cashier experience a plus but not necessary; will train.

Responsibilities

Sell tickets through the Box Office Ticketing System.
Provide strong customer support at in-person window for general information and ticket sales.
Mailing materials, stocking supplies, photocopying and data entry.
General office work.
Other duties as assigned.