Ticket Seller (Full & Part Time)
About The Position
Do you love sharing your passion for skiing or snowboarding with others? If you thrive in a quiet, independent setting and enjoy helping guests get excited about the mountain, we'd love to have you on our team! As a Ticket Seller at the Madonna/Sterling Base Lodge, you’ll be the first point of contact for many guests as they begin their day on the slopes. Whether it’s their first time at Smuggs, or a family of seasoned riders upgrading to season passes, you’ll help create a welcoming and efficient start to their Smuggs adventure. This is a primarily solo role, once you're trained and confident, you'll independently run the ticket booth, with full support always just a call away.
Requirements
- A friendly and reliable communicator who enjoys working with people
- Confidence and comfort working independently in a quiet, solo setting once trained
- Ability to stay organized and focused in both slow and busy periods
- Solid computer skills and attention to detail in handling transactions
- Passion for winter sports and familiarity with skiing or snowboarding culture
- A calm demeanor and positive attitude, even when helping guests with problems or special circumstances
Responsibilities
- Sell and process lift tickets, season passes, and other winter activities using our point-of-sale system
- Provide accurate, friendly information about ticket options, pricing, mountain operations, and Smuggs programs
- Assist guests with common questions, concerns, and special requests, always with a friendly, solutions-first attitude
- Handle cash drawer and daily reconciliation duties with accuracy and professionalism
- Deliver a welcoming and calm guest experience, even during peak periods or challenging transactions
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
