Ticket Seller

ASM Global • Minneapolis, MN

1d • Onsite

About The Position

Responsible for ticket sales and ticket resolution of shows or events. Ticket Sellers work U.S. Bank Stadium events (does not include Vikings games).

Requirements

• Demonstrates excellent customer service skills
• Operate computerized ticketing system and a personal computer using Windows and Microsoft Office software.
• Ability to work with minimum supervision
• Close vision ability
• Ability to work flexible hours including daytime, evening, weekends, and holidays
• Understanding of mobile smartphones and the Ticketmaster app.
• High school diploma or general education degree (GED)
• 3 to 6 months related experience and/or training or equivalent combination of education and experience
• Operate computerized ticketing system.
• Operate a personal computer using Windows, Office and other standard office equipment.
• The employee must occasionally lift and/or move up to 50 pounds.
• This position requires minimal stooping and lifting, but substantial walking.
• Must be able to stand or sit for long periods of time.

Nice To Haves

• Box office or Guest Services background preferred
• Ticketmaster experience preferred.

Responsibilities

• Accurately sells tickets as requested by patrons; accepts payment and makes changes accurately.
• Handles Will-Call window according to procedures, or other related duties as assigned by supervisor.
• Demonstrates excellent customer service skills; responds promptly to customer needs, responds to requests for service and assistance, able to work independently and handle most box office questions without assistance.
• Efficiently and courteously answers questions concerning prices, seating and events.
• Gives information concerning coming attractions.
• Files various records and reports.
• Performs duties related to clerical work as assigned.
• Helps patrons access tickets and resolve other ticketing issues in-person at the various entrances to the venue.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED