Ticket Seller

ASM GlobalFishers, IN
Onsite

About The Position

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us! Fishers Event Center has an excellent and immediate opening for a part-time Ticket Seller. Responsible for ticket sales for shows or events by performing the following duties.

Requirements

  • Ability to work the ticket window with minimal supervision
  • Ability to work flexible hours including daytime, evening, weekends and holidays, as needed
  • Must be able to speak, read, and write English
  • Must have professional attitude and appearance
  • High school diploma or general education degree (GED)
  • 1 to 3 months related experience and/or training
  • Or equivalent combination of education and experience
  • Ability to listen and follow instructions
  • Ability to input data into a computer to record sales transactions
  • Good communications and customer service skills. Listens and gets clarification; Responds well to questions. Able to read and interpret written information
  • Good problem solving skills and organizational ability
  • Ability to work independently and as a member of the team

Nice To Haves

  • Ticket office or guest services background preferred

Responsibilities

  • Process single ticket sales at the ticket office and assist with group sales when requested.
  • Professionally, efficiently, and courteously answers patron’s questions concerning prices, availability, events, and related Ticket Office questions
  • Opens and or closes ticket window as required.
  • Handles Will-Call window according to procedures, or other related duties as assigned by supervisor.
  • Demonstrates excellent customer service skills; responds promptly to customer needs, responds to requests for service and assistance, able to work independently and handle most ticket office questions without assistance.
  • Files various records and reports. Performs related clerical work as assigned.
  • May perform other duties as assigned.
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