Ticket Seller

Army West Point Athletic Association Inc • West Point, NY

5d • Onsite

About The Position

This position is responsible for supporting game day Box Office operations including distribution and/or sales of sporting and special event tickets for Army West Point Athletic Association Inc. (“AWPAA”). This position will interact with the general public regarding ticket sales and will have a low level of decision-making responsibilities. It is required for all Ticket Sellers to adhere to department policy and NCAA guidelines as they pertain to the distribution of complimentary tickets for recruitable-aged athletes and player-guests.

Requirements

• High School Diploma or Equivalent
• Ability to work directly with the general public handling basic financial transactions and performing basic office functions.
• Must be eligible to work in the United States of America, without sponsorship.
• Must be eligible to work on a military installation, including a willingness to submit to a background screen.
• Must possess a valid driver’s license.

Nice To Haves

• Experience operating computers and processing transactions
• Customer service experience.

Responsibilities

• Transacting ticket sales (cash, credit) and distributing complimentary tickets to various approved groups out of the Box Office.
• Providing customer service and assistance (as it relates to ticketing) to donors and fans on game day from the time they arrive at the game to the time the box office closes.
• Other duties as assigned by the Director of Ticket and Business Ops.
• Assisting the Army A Club with various events such as Loge entry for football and the set up and execution of Rink side and Courtside premium areas for hockey and basketball.
• Assisting customers and/or handicapped patrons with location of assigned seats within the arena.

Benefits

• The position is housed within the AWPAA, which is a non-profit corporation organized to manage and support the 30 intercollegiate athletic programs at the Academy.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED