Ticket Scanner

Mission Ridge Ski Resort • Wenatchee, WA

3d • $17 - $18 • Onsite

About The Position

The Ticket Scanner ensures guests have valid lift access by accurately and efficiently scanning tickets and passes. The role resolves scanning issues, identifies fraudulent lift access, and maintains a welcoming, professional presence at lift entry points. Ticket Scanners work cooperatively with other departments and provide guest service in a dynamic outdoor environment.

This is a winter-seasonal position at Mission Ridge Ski & Board Resort in Wenatchee, Washington. It is classified as hourly/non-exempt, Group III or IV, and reports to the Ticketing Manager. On-the-job training is provided for scanning procedures and equipment use. No specific educational credentials are required; previous experience in guest service, outdoor operations, or similar roles is preferred.

The work takes place outdoors near moving mechanical parts and lift equipment, with exposure to winter weather, wet or humid conditions, varying noise levels, vibration, and occasional electrical-shock risk. The role involves extended periods of standing and walking, operating scanning equipment, and assisting guests in a physically active setting. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

• Accurate record keeping and legible handwriting.
• Ability to work effectively with the Lift Crew, other departments, and guests.
• Friendly, respectful, and professional demeanor with coworkers and guests.
• Organizational skills to keep workspaces clean and well-maintained.
• Practical problem-solving ability in situations with limited standard procedures.
• Ability to understand and follow written, oral, diagrammatic, or scheduled instructions.
• Honesty, reliability, common sense, and respect.
• Ability to stand and walk consistently for extended periods.
• Ability to lift a minimum of 50 pounds and operate scanning equipment.
• Ability to climb, balance, kneel, stoop, and crouch for extended periods.
• Good vision, hearing, and communication skills to support safety and provide direction.
• Ability to work outdoors in cold and inclement winter weather.

Nice To Haves

• Previous experience in guest service, outdoor operations, or similar roles.

Responsibilities

• Accurately scan guests accessing the lift system.
• Identify and resolve ticket-scanning error messages using established procedures.
• Keep scanning equipment in excellent working order.
• Keep scanning stations and surrounding areas clean and orderly.
• Work cooperatively with other departments in a supportive role.
• Support lift operations in maintaining maze configuration.
• Clearly communicate instructions and direct guests professionally.
• Work outdoors in varying winter conditions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed