Ticket Sales Supervisor - Winter 26.27

Alterra•Snowshoe, WV

1d•Onsite

About The Position

Step into a key leadership position at the heart of guest services, overseeing our vibrant team at The Depot and On-Mountain Sales locations. You’ll manage and guide staff in handling lift tickets, season passes, adventure activities, and event sales, ensuring seamless operations in a fast-paced environment. With your comprehensive knowledge of the resort, you’ll play a crucial role in enhancing guest experiences and driving success. Apply today and lead the way to exceptional service!

Requirements

High School Diploma or GED

Nice To Haves

Resort and sales experience
One year of related work experience

Responsibilities

Sell lift tickets, activities, and resort products through various systems.
Guide guests with recommendations and information about the resort.
Train and support staff in sales, operations, and guest service.
Handle opening/closing procedures and money drops.
Provide exceptional service with positive guest interactions.
Maintain the appearance and atmosphere of On-Mountain Sales locations.
Manage inventory and supply levels.
Lead pre-shift meetings and attend relevant resort meetings.
Assist with scheduling and breaks.

Benefits

Affordable on-mountain employee housing available for rent
Medical Benefits – Minimal Essentials Coverage available
Free skiing and snowboarding privileges at Alterra resorts + Discounts on Ikon Passes!
401k plan available to any employee over the age of 18
Discounted Friends and Family Lift Ticket Vouchers
50% off Snowshoe Quick Service Restaurants and 30% off Snowshoe Full Service Restaurants (excludes alcohol)
40% off Retail Merchandise and 45% off Mountain Essentials (excludes hard goods, 2 hard good sales for employees throughout winter)
Pro Deals from some of the industry’s top brands such as North Face, Darn Tough, and many many more!

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