Ticket Sales Representative - University of Utah

ASM Global•Salt Lake City, UT

2d•Onsite

About The Position

Legends Global is seeking a Ticket Sales Representative for the University of Utah Athletics department. This role will focus on marketing and developing premium seating options at Rice-Eccles Stadium, driving revenue from ticket sales for various sports, and increasing engagement with Crimson Club Members. The position involves a data-driven approach to ticket sales, premium seating management, annual fund donations, marketing strategy, and business intelligence for all ticketed sporting events. The Account Executive will work under the guidance of university leadership and report to the Director of Sales, Service and Retention. This is an on-site position in Salt Lake City, Utah.

Requirements

Bachelor’s Degree or equivalent.
Minimum 2 years of sales/service industry or equivalent experience.
Excellent interpersonal, verbal, and written communication skills with the ability to communicate effectively at all levels both internally and externally.
Ability to work in a team-oriented environment and effectively influence and communicate with C-level clients.
Ability to handle a heavy volume of outbound and inbound phone calls and emails.
Excellent time management and organizational skills.
Optimistic team-first attitude, as well as a competitive desire to grow professionally.
Able to work flexible hours (including evenings, weekends, etc.).
Must be willing to work non-traditional hours, weekends, events, and game days.

Nice To Haves

Previous work experience with CRM/Salesforce and ticketing platforms is a plus.
Preference will be given to local candidates in the Salt Lake City area or those able to relocate immediately, as the ideal candidate can start shortly after an offer is extended.

Responsibilities

Servicing and retaining season ticket holders through touchpoints, renewals, hospitality, and exceptional customer service.
Offering a full menu of seating opportunities for Utah Football, Men’s Basketball, Women’s Basketball, Women’s Gymnastics, and other ticketed sports.
Managing a portfolio of Athletic Annual fund donors and identifying prospects with an affiliation or giving interest to Utah Athletics.
Identifying and evaluating potential donors, designing and implementing prospecting cultivation, solicitation, and stewardship strategies to meet monthly and annual goals.
Setting and conducting in-arena and out-of-office appointments.
Coordinating and executing sales calls on all potential customers through prospecting, cold calling, and referrals from current customers.
Working in partnership with Utah Athletic Department team members to develop strategies to generate revenue and build lasting relationships with donors.
Assisting with administrative ticket functions, special projects, or duties as assigned by the Director, Sales, Service & Retention.
Entertaining and nurturing relationships with current donors and prospects through meaningful touchpoints like networking events, speaking engagements, prospect sampling during games, seat visits during games, stadium open houses, and outside meetings.
Maintaining specific levels of activity, including calls, emails, and completed appointments.