Ticket Sales Representative - University of Utah

Legends Global•Salt Lake, UT

1d•Onsite

About The Position

Legends Global is the premier partner to the world's greatest live events, venues, and brands, delivering a fully integrated solution of premium services. The University of Utah selected Legends Global Sales to assist in the marketing and development of the Ken Garff Red Zone at Rice-Eccles Stadium expansion. Legends oversees and manages various areas within Utah Athletics Sales department while aiding in Development, focusing on driving revenue from premium seating offerings, ticketing, annual athletic donations, and growing overall connectivity and engagement with Crimson Club Members. This role is based in Salt Lake City, Utah and requires an on-site presence.

Requirements

Excellent interpersonal, verbal, and written communication skills with the ability to communicate effectively at all levels both internally and externally.
Ability to work in a team-oriented environment and effectively influence and communicate with C-level clients.
Ability to handle a heavy volume of outbound and inbound phone calls and emails.
Excellent time management and organizational skills.
Optimistic team-first attitude, as well as a competitive desire to grow professionally.
Able to work flexible hours (including evenings, weekends, etc.).
Bachelor’s Degree or equivalent.
Minimum 2 years of sales/service industry or equivalent experience is required.

Nice To Haves

Previous work experience with CRM/Salesforce and ticketing platforms is a plus.
Preference will be given to local candidates in the Salt Lake City area or those able to relocate immediately, as the ideal candidate can start shortly after an offer is extended.

Responsibilities

Servicing and retaining season ticket holders through touchpoints, renewals, hospitality, and exceptional customer service.
Offering a full menu of seating opportunities for Utah Football, Men’s Basketball, Women’s Basketball, Women’s Gymnastics, and other ticketed sports.
Managing a portfolio of Athletic Annual fund donors while identifying prospects with an affiliation and/or giving interest to Utah Athletics.
Identifying and evaluating potential donors, designing and implementing prospecting cultivation, solicitation, and stewardship strategies to meet monthly and annual goals.
Setting and conducting in-arena and out-of-office appointments.
Coordinating and executing sales calls on all potential customers through prospecting, cold calling, and referrals from current customers.
Working in partnership with Utah Athletic Department team members to develop strategies to generate revenue and build lasting relationships with donors.
Assisting with any administrative ticket functions, special projects, or duties as assigned.
Entertaining and nurturing relationships with current donors and prospects through meaningful touchpoints like networking events, speaking engagements, prospect sampling during games, seat visits during games, stadium open houses, and outside meetings.
Maintaining specific levels of activity, including calls, emails, and completed appointments.