Intern, Ticket Sales

BANNER SEVENTEEN•Boston, MA

22h•$0 - $15•Onsite

About The Position

The mission of the Boston Celtics internship program is to educate its participants in all aspects of operating a professional sports organization. Through observation and practical experience, interns learn how to function in a professional environment that requires a high energy level, the ability to perform under pressure and the utilization of essential time management skills. Through these developments, the Boston Celtics strive to successfully prepare their interns to compete for positions in the professional sports industry.

Requirements

Must be a junior or senior undergraduate student or graduate student
Academic Credit
Ability to work scheduled home games and events

Responsibilities

Learn and implement outbound sales, including email and phone communication with past Celtics ticket buyers
Assist Group Sales with preparing for game nights, including assembling and packaging giveaways and souvenir items
Answer fan questions via phone and email
Staff front desk, as needed
Support activation of client benefit programs, including sponsored programs and gifting
Organize, document, and manage waivers and releases, as necessitated by legal requirement, such as on-court fan experiences and suite rental agreements
Prospect new business via internet research
Learn and execute tasks in ticketing system and CRM database
Monitor accuracy of sales reports
Manage Club Green email inbox
Screen ticket sales voicemail and distribute
Assist Group Sales with executing on-court Fan Experiences, including participant arrival, entering the arena, and getting to and from the court. Timing could be pre-game, in-game and post-game.
Assist Sales Department with set-up, execution and break-down of sales events
Complete seat visits as needed, including suite rentals, group leaders and family packs
Learn and operate Sales Table, including answering questions from fans about ticket packages, arena information, etc.