Ticket Sales and Service Intern

Indianapolis Colts•Indianapolis, IN

About The Position

The Indianapolis Colts are seeking a highly motivated individual to fill a full-time, season-long Ticket Sales and Service Internship position within a fast-paced, team-oriented environment. The Ticket Sales and Service Intern will report to the Manager of Ticket Marketing and Events in event planning, ticket marketing campaign development, and administrative duties of the department. This internship opportunity will begin in May 2026 and will likely run through one year.

Requirements

Bachelor’s degree from an accredited university with a graduation date by May 2026
Must be an active student or recent graduate of Marketing, Sports Management, or related field
Legally authorized to work full-time in the United States for the duration of the internship
Live within driving distance of the greater Indianapolis area for the duration of the internship
Ability to attend all Colts home games, including evening and weekend assignments
Exceptional communication skills – written and oral
Strong computer skills - Microsoft Word, Excel, Photoshop, Outlook
High energy, positive attitude with a creative and outgoing personality
Commitment to teamwork, as well as ownership of individual responsibility
Detail-oriented, highly motivated and organized with the ability to multi-task and be flexible
Willingness and ability to work long hours, including holidays and weekends as required
Highly motivated and passionate about working in sports
Responsibilities and qualifications may change at any time with or without notice.

Responsibilities

Assist in the day-to-day operations of the Ticketing Department
Assist in planning, promoting, and executing all Ticketing Department events, including but not limited to: Premium events, prospecting events, season ticket member appreciation events, and Training Camp
Name tags, check-in lists, researching venues, check-in, set-up/tear-down, post-event evaluation, ROI
Research new event venues and member engagement opportunities
Support the execution of ticket marketing campaigns, including digital marketing, email marketing, and event marketing
Management of sales and service inboxes and general service requests/calls
Assist in management of ticketing technologies including Archtics, Salesforce, and Microsoft Office
Assist in www.colts.com/tickets website updates
Assist in managing the usage of marketing assets throughout the organization
Assist in gameday duties (on-field activations, experiences, recognitions, and giveaways)
Assist with management and storage of premium items inventory and distribution
Handle administrative tasks for the department (check requests, production requests, etc.)
Aid execution of sweepstakes promotions and contests throughout the season
Legal requests for Newsletters, content for newsletter, Register to Wins, etc.
Demonstrate and maintain Colts brand guidelines while serving as an ambassador of the brand
Perform other duties as assigned