Ticket Sales Agent

Alterra • Snowshoe, WV

5d • $15 • Onsite

About The Position

Join us as an on-site Ticket & Activity Sales Agent! You'll be at the heart of guest services at The Depot and On-Mountain Sales locations, handling lift tickets, season passes, adventure activities, event tickets, and more. In this fast-paced role, you'll work as part of a dynamic team with comprehensive resort knowledge, guiding guests through their experience like a Swiss Army knife.

Requirements

• Resort and sales experience or one year of related work experience

Responsibilities

• Sell lift tickets, activities, and resort products through various sales systems.
• Provide exceptional guest service with knowledgeable and positive interactions.
• Guide guests through their vacation experience with recommendations and resort information.
• Maintain a welcoming atmosphere, including the appearance of On Mountain Sales locations.
• Assist with opening and closing procedures, including money drops.
• Ensure proper inventory and supply levels.
• Participate in pre-shift, department, and resort meetings as needed.

Benefits

• Free skiing and snowboarding privileges at Alterra resorts + Discounts on Ikon Passes!
• 401k plan available to any employee over the age of 18
• Discounted Friends and Family Lift Ticket Vouchers
• 30% off Snowshoe food & beverage locations (excludes alcohol), 30% off soft goods like clothes, 15% off hard goods like skis at Snowshoe owned retail locations.
• Pro Deals from some of the industry’s top brands such as North Face, Darn Tough, and many many more!

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED