Ticket Sales and Customer Service Associate

KRAFT SOCCER LLCFlower Mound, TX
$15 - $20Onsite

About The Position

The New England Revolution Ticket Sales & Customer Service Associate will support the Ticket Sales & Customer Service staff by assisting with the daily functions and responsibilities of the department. This position requires an individual with a personable yet professional demeanor, who is confident in their abilities, detail-oriented, flexible and possesses strengths in the areas of time management, prioritization, and customer service.

Requirements

  • Must be well organized and able to coordinate multiple projects simultaneously
  • Must be self-motivated, detail-oriented and have a strong sense of creativity
  • Must be able to work nights/weekends as needed.
  • Regularly required to sit and use hands to handle or feel.
  • Frequently required to talk or hear.
  • Occasionally required to reach with hands and arms.
  • Must regularly lift and/or move up to 30 pounds and occasionally lift and/or move up to 50 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Nice To Haves

  • Knowledge of and passion for the sport of soccer is preferred
  • Preference will be given to candidates who are pursuing sports management, marketing, or management degrees
  • Preference will be given to candidates with prior marketing, sales, or customer service experience
  • Any combination of education, training or experience that provides the required knowledge, skills and abilities

Responsibilities

  • Participate in the development and implementation of ticketing goals and objectives
  • Prepare all areas of the Ticket Sales & Customer Service Department's game day duties including restocking inventory
  • On Revolution game days, assist with the ticketing events, initiatives, and operations
  • Manage all fan pack inquiries and fulfillment
  • Assist with periodic ticket-related mailings
  • Special projects and assignments as business dictates.
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