Ticket Sales Agent, Gateway Arch

Bi-State Development Agency of the Missouri-Illinois Metropolitan District•St. Louis, MO

13d•$16 - $16•Onsite

About The Position

Be a part of the Gateway Arch team by working as a Ticket Sales Agent! The Gateway Arch is looking for enthusiastic individuals who can effectively interact with guests and ensure a memorable visit to the Arch. Please see the following information regarding position expectations, skills, and requirements.

Requirements

Must be at least 16 years of age or older.
Must pass alcohol and drug screening (to include THC).
Must pass basic background check.
Must pass math proficiency questionnaire (located in employee application).
Must have weekend, evening and holiday availability.
Excellent communication skills and enthusiastic tone of voice
Ability to cross-sell and up-sell Gateway Arch attractions
Ability to learn ticketing software
Basic computer skills
Active listening to ensure full attention is given to guests and their current needs
Ability to manage high volume of work
Ability to sit for 3 continuous hours and up to 9 hours a day

Nice To Haves

Previous cashier experience highly desirable

Responsibilities

Always have a positive, friendly, and approachable demeanor while having fun!
Continually exceed guests’ expectations by always having a guest first attitude.
Be prompt and accountable when you are scheduled to work.
Follow the dress code by always wearing your uniform.
Adhere to all policies and procedures of the Gateway Arch and National Park Service.
Maintain a professional appearance.
Engage incoming and departing guests in a warm, genuine and friendly manner when working as a greeter.
Maintain an alert, professional posture when not actively engaged in guest transactions.
Keep work area tidy and clean.

Benefits

All employees receive a FREE Metro Transit pass. Good for unlimited rides on MetroLink and MetroBus
FREE Parking at Local Garage
Eligible to earn paid time off after 180 days
Discount at Arch Café
Discount at Paddlewheel Café
Discount at Arch Store
2 St. Louis Riverfront Cruise tickets
$500 Hiring Incentive
1st payment - $150 following successful completion of 30 days of employment
2nd payment - $150 following successful completion of 90 days of employment
3rd payment - $200 following successful completion of 150 days of employment
Employees must work at least 15.5 hours per week and be in good standing to be eligible