Reno - Sportsbook Agent (Ticket Writer)
About The Position
The Sportsbook Agents (Ticket Writers) assist customers with establishing a mobile account, process wagers, ensure compliance with all regulatory requirements, answer questions, and provide timely, knowledgeable, and most importantly, friendly and patient support to customers. At Boomer’s Sportsbook, we’re creating more than just a place to bet. We’re building a team that’s passionate, driven, and proud to call Nevada home. As the state’s newest independent sportsbook, we’re focused on doing things the right way: with integrity, innovation, and a deep love for the game. Whether you’re launching your career or looking for your next big opportunity, Boomer’s is a place where your ideas are valued, your growth is prioritized, and your work has real impact. Join us and be part of something homegrown, authentic, and built to last. Boomer's Sportsbook is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all Teammates. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Requirements
- High school diploma or equivalent.
- 2+ years of experience as a ticket writer in a sportsbook required.
- Must be 21+ years of age and able to obtain and maintain a Nevada gaming registration.
- Willingness to learn new technology.
- Strong attention to detail and ability to work in a fast-paced environment.
- Excellent communication and math skills.
- Willingness to work flexible hours, any shift, including weekends and holidays.
- Must be able to stand at the sportsbook counter for a prolonged period of time; 8+ hour shift.
- Regularly lift, move, push, and pull objects weighing at least 30 pounds without assistance.
- The noise level in the work environment can be loud and smoky.
Responsibilities
- assist customers with establishing a mobile account
- process wagers
- ensure compliance with all regulatory requirements
- answer questions
- provide timely, knowledgeable, and most importantly, friendly and patient support to customers
Benefits
- 401(k)
- Competitive salary
- Opportunity for advancement
- Paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
