Ticket Sales Intern

Durham Bulls • Durham, NC

1d • $10

About The Position

The Durham Bulls are seeking a highly motivated, results-oriented professional to join our Ticketing team as an Inside Sales Intern for the 2026 season. This role provides hands-on experience in sports sales and customer service, with a focus on outbound and inbound ticket sales, account management, lead generation, and order processing. The ideal candidate is enthusiastic, goal-driven, and eager to learn in a fast-paced, team-oriented environment.

Requirements

• Positive attitude with the ability to work effectively in a collaborative team environment
• Strong customer-service mindset; organized, motivated, detail-oriented, and able to multitask
• Excellent verbal and written communication skills
• Ability to work a flexible schedule, including evenings, weekends, holidays, and all home events
• Comfortable working in a fast-paced environment; adaptable to feedback, changing priorities, and tight deadlines
• Ability to occasionally lift up to 20 pounds
• Ability to perform physical tasks such as bending, stooping, pushing, and pulling
• Close vision and ability to differentiate colors
• Ability to use hands for typing and other essential job functions
• Ability to work flexible hours, including evenings, weekends, and holidays
• Ability to remain focused and productive in noisy, crowded environments with multiple distractions
• May require working outdoors in varying and unpredictable weather conditions, including heat, cold, rain, snow, and wind

Nice To Haves

• Prior experience in customer service and/or sales preferred

Responsibilities

• Generate ticket sales through inbound and outbound calls for Birthday Packages, Field of Dreams Packages, Group Sales, Mini Plans, and Game Day Hospitality Packages
• Process, service, and manage ticket orders using the ticketing system
• Prospect new leads while consistently working toward established sales goals and quotas
• Provide support to the Box Office and Ticketing Department, including customer service assistance as needed
• Assist with all events held at Durham Bulls Athletic Park
• Support general Front Office operations, including hiring events, special events, tarp pulls, and other duties typical of a Minor League Baseball front office

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed