Ontario Reign - Ticket Operations & Marketing Coordinator

AEG Worldwide•Ontario, CA

11d•$20 - $23•Onsite

About The Position

The Ticket Operations & Marketing Coordinator handles the day-to-day execution and coordination across ticket sales and marketing operations to drive revenue and deliver a great fan experience. This position will organize the outside events calendar and support event execution. They will also be responsible for supporting the theme night and special event execution for all games.

Requirements

Excellent customer service skills with a strong work ethic
Ability to create positive and strong working relationships
Assertive, persistent and results oriented with the ability to multitask
Ability to thrive in a competitive sales environment
Effective written and communication skills and display an excellent phone presence
Knowledge of computer programs such as Microsoft Word and Outlook. Ability to learn required business systems
2-4 years related work experience
Experience in customer service

Nice To Haves

Knowledge of ticketing software preferred.
Experience and interest in the sports and entertainment industry preferred

Responsibilities

Support the planning and and execution of theme nights from concept through in-game delivery, including coordinating logistics, promotional elements, and in-arena activations.
Serves as the primary point of contact for suite bookings and food voucher programs, working directly with arena staff to coordinate ticket delivery, catering orders, and digital voucher distribution to ensure a smooth experience for all guests.
Create ticket pack links across sales platforms, fulfill orders, and coordinate with the Marketing Manager to choose items.
Assist the Ticketing departments with CRM database management for season ticket holders, single seat ticket holders, and potential leads.
Research and identify events in the community to participate in that drive brand recognition and ticket sales. Support the logistics and the execution of the events.
Support miscellaneous initiatives as the departments needs arise throughout the season such as season ticket holder initiatives, gifts, events, and collateral.