Ontario Reign - Ticket Operations Assistant

AEG Worldwide • Ontario, CA

10d • Onsite

About The Position

The seasonal Ticket Operations Assistant will provide clerical, administrative, and operational support for the Ticket Operations department.

Requirements

• Proficient with Microsoft Word, Excel, and Outlook
• Assertive, self-motivated, self-starter with the ability to work with minimal supervision
• Ability to prioritize and delegate workload and solve problems efficiently and quickly
• Organized, resourceful, detailed-oriented, quick learner
• Excellent guest and client service capabilities
• Ability to professionally communicate and interact with all levels of management and colleagues
• Excellent communication and interpersonal skills
• Ability to access and input information using a moderately complex computer system
• Available to work various hours including evenings/nights, weekends and holidays
• 0-2 years related work experience

Nice To Haves

• Background in Sports/Entertainment/Hospitality industry preferred
• Interest in hockey and/or other team sports a plus

Responsibilities

• Process tasks and ticket orders using AXS ticketing and CRM software.
• Work with Sales Reps and Managers to ensure adherence to proper ticketing guidelines.
• Assist with fulfilling group requirements and requests involving ticketing system integrations.
• Assist in the preparation of general financial and ticketing reports and analytical data as needed.
• Assist in coordinating and executing all will call, game day operations for home games and special events.
• Provide excellent customer service to all internal and external clients.
• Assist with data hygiene maintenance within ticketing and CRM systems.
• Assist with general office duties, projects, and act backup support for other departments as needed.

Benefits

• This position may be eligible for benefits (ACA qualification).

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED