Ticket Operations Intern

Milwaukee Bucks, LLC.Milwaukee, WI
17dOnsite

About The Position

This position is responsible for assisting and providing support to the Ticket Office team on game nights, concerts, and during regular business hours. They will assist with day-to-day operations and special projects as assigned.

Requirements

  • Currently enrolled in a college or university and must be an upcoming junior or senior
  • Strong customer service skills
  • Must be friendly, professional, personable, and outgoing
  • Must be highly organized with the ability to prioritize and multi-task
  • Excellent written and verbal communication skills
  • Ability to work in a fast-paced environment
  • Computer skills including in-depth working knowledge of Microsoft Word and Excel

Nice To Haves

  • Previous event or ticketing experience a plus

Responsibilities

  • Assist with Archtics database cleanup/organization
  • Assist with in-person sales at Ticket Office counter, resolution, and general customer service
  • Assist Full time and part time staff with daily responsibilities
  • Assist with projects throughout the season
  • Assist with in bound phone calls and other office duties as assigned
  • Complete projects provided by the Ticket Operations leadership team
  • Other duties as assigned

Benefits

  • Mental Health Resources
  • Professional Development through our internal learning & development program - Antler Academy
  • Employee Resource Groups
  • Milwaukee Bucks and NBA League Discounts
  • Qualified Parking
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