Ticket Operations Associate - Daytona International Speedway
About The Position
Daytona International Speedway is seeking Ticket Operations Associates to assist in ticket sales and support. The role involves providing customer service, upselling products, and processing orders via telephone, mail, and walk-ups. Associates will also assist with daily tour sales and service, practice Needs Based Selling techniques, and continually learn about new events, promotions, and operational materials. The position requires creating, selling, and processing a "DAYTONA EXPERIENCE" using ticket software and operating office machines. Additionally, responsibilities include assisting with offsite ticket sales and promotions.
Requirements
- Strong communication skills.
- Provide exceptional customer service.
- Previous cash and credit card handling skills.
- Positive attitude.
- Ability to communicate in an effective and professional manner.
- Flexible schedule, able to work evenings and weekends.
Nice To Haves
- Understanding of facility and general race knowledge helpful.
Responsibilities
- Assist with the sales and service of DIS daily tours.
- Practice Needs Based Selling techniques through superior customer service, focusing on the customers' needs and educating.
- Continually learn new events, promotions, sales techniques, and operational materials necessary to communicate to customers.
- Create, sell, and process a DAYTONA EXPERIENCE via ticket software.
- Operate computer, calculator, copier, and/or other office machines.
- Assist with offsite ticket sales / promotions.
Benefits
- Highly competitive salaries
- Solid benefits package focused on wellness
- Opportunities for growth and development both personally and professionally
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
