Event Guest Services Fan Crew - Daytona International Speedway

NASCAR•Daytona Beach, FL

8d•Onsite

About The Position

Daytona International Speedway is seeking part-time event workers in the position of Guest Services Fan Crew. As a member of the Fan Crew, you will be responsible for bringing our guests an unforgettable racing experience. Fan Crew will work select publicly ticketed events throughout the year. Guest Services Fan Crew is a seasonal/temporary event-based position. Shifts and hours will vary depending on specific event needs.

Requirements

Ability to stand for long periods of time
Ability to work outdoors in changing weather
Excellent communication skills & positive attitude
Must be able to work nights, weekends & holidays
Candidate must pass a Motor Vehicle Record (MVR) check.
Candidate must pass a Motor Vehicle Record (MVR) check and be able to lift in excess of 30 pounds.
Candidate must be comfortable using a computer.

Responsibilities

Assisting fans in a safe and friendly manner
Safely transport guests with disabilities, via golf carts, to and from designated locations.
Keep an organized flow of the fan queue line and the ADA Carts.
Check each guest's ticket or credential for valid entry into the Venue or infield.
Check each guest's ticket and vehicle pass for access into controlled campground areas.
Check each guest's ticket and vehicle pass for valid access into the infield & campground areas.
Keep the 24-hour operation going at the Tunnels & Campgrounds.
Be positioned at Guest Services Booths that are located around property and in the Venue.
Think quickly, utilize tools to provide fans with accurate information in a timely manner, and ensure fans have a positive race-day experience.
Manage the lost and found program, resolve any ticket discrepancies or issues, and take fan feedback with a positive attitude.
Assist by directing guests to the location of their seats and other points of interest, enforcing Speedway policies and procedures, providing event information to guests, and making sure everything in their area is in working order.
May also work as escalator or elevator attendants to ensure the safety of guests.
Assist the entire Guest Services department with critical tasks before, during, and after events.
Assist with setup and teardown of items such as signage, tents, tables, chairs, and steel barricades.
Transport staff to and from specific work locations on property.
Oversee the organization of wardrobe for all Guest Services sub-departments by issuing and receiving uniforms.
May be asked to wash laundry during events.