Ticket Office Assistant, Athletics

Wake Forest University • Winston Salem, NC

2d • Onsite

About The Position

The Wake Forest Ticket Office is looking for part-time assistants for the upcoming 2026-27 academic year. These positions will primarily help out in the ticket office during business hours and also have the opportunity to work ticketed events for Wake Forest Athletics. Ticketed sports include football, men’s/women’s soccer, men’s/women’s basketball, and baseball. This position is not eligible for sponsorship of non-immigrant or immigrant visa status through Wake Forest University. All eligible applicants are encouraged to apply.

Requirements

• Microsoft Office suite
• Professional Communication Skills (email, phone, & in person customer interactions)

Nice To Haves

• Paciolan ticket software knowledge is not necessary as we will provide training

Responsibilities

• Provide front line customer service on a daily basis for both inbound calls and walk-up patrons at Bridger Fieldhouse ticket office
• Utilize Paciolan ticket software. Prior knowledge is not necessary as we will provide training
• Take orders for tickets and answer ticket related questions
• Have the opportunity to work events for ticketed sports as well (football, m/w soccer, m/w basketball, & baseball)
• Game day duties include ticket sales, will call, & recruit/player guest ticket distribution
• Performs other duties as assigned

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed