Ticket Line Coordinator

Airtron • Columbus, OH

4d • Onsite

About The Position

The Ticket Line Coordinator performs general clerical duties as assigned, including auditing tickets to ensure all payments collected are received by the office and recorded on service tickets. This role involves verifying data entries by comparing source documents and entering service tickets into Solomon, reconciling them to deposits made. The coordinator will collaborate with the department and research information as needed, while adhering to all company policies and procedures, including safety guidelines. Duties may vary by location.

Requirements

• High School Diploma or GED
• 2+ year’s office and/or related clerical experience
• Fast, accurate data entry or keyboarding skills
• General computer competency is required
• Minimum of 1-year experience Microsoft Excel, Word, and Outlook
• Must be able to communicate in English effectively, both verbally and in writing
• Ability to work overtime with little notice
• Ability to work independently and as part of a team
• Excellent written and verbal communication skills
• Able to work in a fast-paced environment
• Strong organizational skills, attention to detail and the ability to multi-task
• Willingness to learn and be a part of a team
• Positive attitude and a team player
• Ability to build positive relationships with customers, both internal and external
• Willingness and ability to work collaboratively with all levels of the organization
• Safety mindset and acceptance of a safety culture

Nice To Haves

• HVAC industry or construction experience
• 2+ years accounting assistant experience
• Basic accounting knowledge
• Customer service mindset

Responsibilities

• Performs general clerical duties as assigned
• Audits tickets to assure all payments collected are received by office
• Assures payments are recorded on service tickets
• Verifies data entries by comparing source documents
• Enters service tickets into Solomon and reconciles to deposits made
• Collaborates with department and researches information as needed
• Follows all company policies and procedures, including but not limited to safety
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED