Ticket Checker

Vail Resorts • Whistler, BC

3d • Onsite

About The Position

As a Ticket Checker, you will play an essential role in creating an experience of a lifetime for our guests on the Lift Experience Team. The Lift Experience Team’s mission is to provide employees and guests with a seamless end-to-end experience from maze entrance to lift unloading. As a Ticket Checker, you will primarily work in the lift mazes by greeting guests by name and validating their access every time. You will play a unique role at our resorts by providing a fun, welcoming atmosphere for our guests while ensuring our products' integrity.

A Ticket Checker team member is a flexible employee who often takes on additional training to work across multiple departments and in various roles to support the one resort mentality which could include one of the following:
Lift Operations (18 or older)
Mountain Activities
Retail Rental operations
Food and Beverage Support
Ticket sales
Base Area Operation

Requirements

• Must be able to communicate fluently in English
• Must be able to work outdoors in all types of inclement weather, standing and moving for entire shift on potentially slippery or uneven surfaces.
• May need to provide some of their own gear
• Must be able to work weekends and holidays as needed
• Must be able to handle high guest volumes in a professional manner
• Must adhere to safety standards and procedures. Be Safe is our number one value!
• At least 18 years of age

Responsibilities

• Deliver premium guest service by providing information and assistance with a smile
• Validate tickets to ensure our guests have their own valid product before loading our lifts
• Work cooperatively with Lift Operators and other teams to ensure lift lines are safely managed and lifts are loaded efficiently
• Maintain and secure departmental equipment - scan devices, radios, etc
• Escalate issues to leadership as they arise, from safety to products
• Other duties as assigned

Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed