Thrift Store Supervisor

RWB Thrift•Lawnside, NJ

1d•Onsite

About The Position

As the Production Supervisor at RWB Thrift, you will play a vital role in supporting the Production Manager and overseeing daily operations in the production room. You will work closely with the production team to ensure efficient workflow, maintain quality standards, and meet production goals. This role is ideal for someone eager to learn and grow in a dynamic environment, with guidance and support provided by the Production Manager. Your responsibilities will include supervising production activities, coaching and developing team members, and ensuring adherence to safety and operational procedures. You will collaborate closely with the Production Manager to optimize productivity, resolve issues, and contribute to the overall success of our thrift store operations.

Requirements

Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.
Basic computer skills, including MS Office, Teams, and Outlook.
Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
Employees are not required to communicate exclusively in English within the workplace. However, the nature of the position may entail interactions with customers, donors, colleagues, and supervisors who primarily use English. In such instances, a fundamental understanding of written and spoken English for comprehending instructions, as well as the ability to communicate verbally and in writing in English, may be necessary.

Nice To Haves

Proficiency in both English and Spanish is preferred.
High school diploma or GED preferred
Previous thrift, retail, warehouse, or customer facing experience is preferred, but not required

Responsibilities

Supervise daily operations in the production room, ensuring efficient workflow and adherence to production schedules.
Monitor and maintain quality standards for processed merchandise, ensuring items are prepared for sales floor according to company guidelines.
Work closely with the production team to meet production goals and optimize productivity.
Coach and develop production team members, providing guidance and support to foster a positive work environment.
Assist in training new production team members on operational procedures and safety protocols.
Ensure compliance with safety regulations and operational procedures to maintain a safe working environment.
Conduct regular safety inspections and address any safety concerns promptly.
Collaborate with the Production Manager to resolve operational issues and implement process improvements.
Support the Production Manager in achieving departmental goals and contributing to the overall success of the thrift store operations.
Assist in building production schedules and managing workflow to optimize labor efficiency.
Provide input for performance evaluations and contribute to the performance management process as directed by the Production Manager.
Learn and apply scheduling techniques, recruitment processes, and employee management skills under the guidance of the Production Manager.
Participate in training and development programs to enhance skills and knowledge relevant to production operations.
Gain exposure to business operations by reviewing key reports, understanding departmental goals, and contributing to achieving performance metrics.