Thrift Store Pricer Lead

Union Rescue Mission•Whittier, CA

2d•$19 - $21•Onsite

About The Position

Under the supervision of the Thrift Store Manager, the Lead Pricer is responsible for the inspection, pricing, and overall rate of production of goods by the crew. This role operates under the core work principle of Colossians 3:23, emphasizing working with all heart as though working for the Lord. The goal is to maintain a humble heart, a mindset of serving others with kindness and truth, and a zealous desire for achieving work objectives without ulterior motives. The position involves warehouse duties such as palletizing, loading/unloading merchandise, and operating a pallet jack. Social media understanding is also required for customer and volunteer communication and basic graphic design. The Lead Pricer will inspect and price goods, assist management with overseeing the production crew, open and close the production area, check the sales floor, assist sorters and staff, record production numbers, and aid management with merchandising, inventory control, and staff training. Communication with management about store issues, active customer engagement to meet revenue goals, providing excellent customer service, assisting with repeat business promotion, and ensuring proper training for employees and volunteers are key responsibilities. The role also involves ensuring physical maintenance, cleanliness, and attractive store displays, enforcing safety and cleanliness policies, and conducting other tasks as assigned. A commitment to URM's mission, vision, and core values, including encouraging guests in their faith and growth in Jesus Christ, is essential.

Requirements

High school diploma or equivalent, required.
Minimum of 1 year of Thrift Store operation experience, preferably as a Pricer or retail and/or warehouse experience.
Ability to communicate effectively in both orally and in writing.
Working knowledge of Microsoft Office/Outlook/POS System.
Strong work ethic and ability to work at a fast pace.
Detail oriented, with strong customer service and organizational skills.
Strong time management skills and ability to multi-task in a high-volume environment.

Nice To Haves

Fluency in Spanish (both verbal and written, a plus).
Basic understanding of how to utilize social media.
Understand the basics of social media platforms, posting capabilities, social management services (communication with customers/volunteers), and graphic design.

Responsibilities

Palletize pallets.
Load and unload merchandise from trucks such as furniture, pallets, boxes, etc.
Operate a Pallet Jack to move pallets that are 500 pounds or over.
Inspect and price goods according to price brackets.
Assist store management with overseeing production crew.
Open and close production area, as needed.
Check sales floor daily for lean and full areas.
Assist sorters, production staff, and floor associates, as needed.
Record production numbers daily (carts, units, etc.).
Assist management with general store operations related to: Merchandising, Inventory Control and Staff Training.
Communicate regularly with management about store issues.
Actively engage customer on sales floor to increase donations and merchandise sales to ensure monthly revenue goals are met.
Provide excellent customer service by greeting and assisting customers and donors and responding to customer inquiries/complaints in a timely manner.
Assist with repeat business promotion and word-of-mouth advertising by building excellent customer relations.
Ensure employees, CLDP and volunteers are properly trained in store operations and procedures.
Ensures physical maintenance, cleanliness, and store display attractiveness.
Enforce and maintain safety and cleanliness as well as all health and security policies and procedures.
Conduct other tasks and projects as assigned by the Thrift Store Manager/Supervisor.
Commitment to URM mission, vision, and core values.
Encourage guests in their faith and growth in Jesus Christ.